Before purchasing your tickets, please note the following guidelines and general information:
BOX OFFICE
• Tickets can only be purchased online.
• Tickets are sold in units or “bubbles” of up to four* which can only be occupied by people from the same household, or by people that have maintained a social bubble during the pandemic.
• An adult must purchase tickets, be present for the concert in each ticket bubble, and will be the contact person for all individuals in that bubble.
• Refunds will be issued for tickets cancelled due to illness up to one week before the performance.
• Credit will be issued for cancelled tickets due to illness less than 24 hours. Please contact biglaketickets@gmail.com
• If the local health authority regulations prohibit any concert to take place, tickets will be fully refunded.
*One to five persons for Poème Symphonique
CONCERT GUIDELINES
• Distanced seating will be allocated or clearly marked and people will be seated in order of arrival.
• Doors open 30 min before performance start time. If you require more time or request special assistance, please contact us at biglakearts@gmail.com.
• All concerts will take place rain or shine. In case of extreme weather conditions where performance must be cancelled, full refunds will be issued. Umbrellas will be available for purchase.
• All concerts take place with no intermission.
• Please note that some of our concerts are to be enjoyed standing up, require walking, or welcome you to bring your own lawn chair or blanket.
• Washroom accessibility will be limited.
• Beverages will be available for purchase.
• Masks are mandatory at all times when moving around the concert premises.
• If the local health authority regulations prohibit any concert to take place, tickets will be fully refunded.
Please contact us biglakearts@gmail.com if you have mobility issues or special needs.